Refund policy

Return / Exchange Policy

At Foldstory, we strive to deliver the best quality products to our customers. Please read our policy carefully before placing an order.

No Return / No Refund

We do not offer returns or refunds on any orders once purchased.

 

Size Exchange Policy

* Size exchanges are accepted only within 3 days of delivery.

* An additional charge of ₹199 will be applicable for the exchange process.

* The product must be unused, unwashed, and in original condition with tags intact.


Damaged Product Policy

If you receive a damaged product:

* Please contact us within 48 hours of delivery.

* Customers must share:

  * A complete Unboxing video

  * Clear photos of the damaged product

* Our team will review the issue and take appropriate action accordingly.


Contact Us

For any exchange or damage-related queries, please contact us on WhatsApp:

8368385143